Privacy Policy

Last Updated: September 3, 2013

Welcome, and thank you for your interest in GraphLab, Inc. (“GraphLab”, “we,” or “us”) and our Web site at www.graphlab.com (the “Site”). This Privacy Policy applies to this Site and all other websites owned and operated by GraphLab. GraphLab values the privacy of all individuals who visit and use the Site (individually, “User” and collectively, “Users”) and makes it a priority to protect any personally identifiable information that it obtains from its Users. This Privacy Policy describes GraphLab’s policies regarding what personally identifiable information GraphLab gathers from its Users, how GraphLab uses that information, and what GraphLab does to protect that information. This Privacy Policy is incorporated by reference in the GraphLab Terms of Service, and capitalized terms not defined herein are defined in the GraphLab Terms of Service.

By using the Site (whether or not you register for an account for the Site), you expressly consent to the information handling practices described in this policy. If you do not want the personally identifiable information provided to GraphLab to be used in the manner set forth in this Privacy Policy, please do not use the Site or any services provided through it.

The Information GraphLab Collects:

    • User-provided Information: When you register for an account for the Service or at any later time, you may provide to GraphLab what is generally known as “personally identifiable information” (such as your name, password, and email address). Since GraphLab uses third party authentication services (each, an “Authentication Service”) for account registration and credentialing purposes, you may also be required to provide your Google ID, Github ID, or your username/ID for an Authentication Service accepted by GraphLab. The Authentication Service may also ask you for your password for your account with that Authentication Service, in which case any password you provide will not be collected or stored by GraphLab. If you choose to provide any of the foregoing information, during registration or otherwise, you are giving GraphLab the permission to use and store it consistent with this policy.
    • “Cookies” Information: When you visit the Site, whether or not you register for an account, GraphLab may send one or more cookies – small text files containing a string of alphanumeric characters – to your computer. Cookies remember information about your activities on a website. GraphLab may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. However, without cookies you may not have access to certain services or features available on Service. Third party authentication services used in connection with Service may also contain cookies set by that third party. GraphLab does not control these cookies and you should check the privacy policy of that third party to see whether and how it uses cookies.
    • “Automatically Collected” Information: When you access or use the Site or any other part of Service, GraphLab’s servers may automatically record certain information from your browser by using different types of technology, including standard log files, “clear gifs” or “web beacons.” These “server logs” may include your Internet Protocol (IP) address, browser type, operating system type, internet service provider (ISP), referring or exit pages, click stream data, operating system and the dates and times that you visit the Site. Additionally, GraphLab may record certain information regarding your use of the Services, such as information regarding the services or features you have used, the duration for which you used those services or features, etc.
    • Third party analytics services: GraphLab may use third party analytics services, such as Google Analytics, which may collect certain types of information in connection with your use of the Service. However, these third party analytics services do not provide GraphLab with any personally identifiable information about you.
    • Your communications: When you send email or other communications to GraphLab, GraphLab may retain that email or other communications and collect information associated with that email or other communications such as the content, date and time of these messages.
    • Information from Other Sources: GraphLab may also obtain information, including personally identifiable information, from third parties and sources other than Service. If GraphLab combines or associates information from other sources with personally identifiable information that it collects through Service, it will treat the combined information as personally identifiable information in accordance with this Privacy Policy.

 

The Way GraphLab Uses Information:

    • GraphLab generally uses the information you provide or that we collect to operate, maintain, enhance, and provide all of the features and services found on or through the Site. GraphLab may use information that you provide or that it collects from Users to understand and analyze the usage trends and preferences of our Users, to improve the way the Service works and looks, and to create new features and functionality.
    • GraphLab may use “cookies” information to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the Site; and (b) monitor aggregate site usage metrics such as total number of visitors and pages viewed, information about users interested in a program, feature, or function, etc.
    • GraphLab’s employees, agents and contractors must have a legitimate business reason to obtain access to the personally identifiable information you may provide or that GraphLab collects. GraphLab may share your personally identifiable information with companies that provide services to it, including outside contractors or agents who help manage its information activities, but they may only use your personally identifiable information to provide GraphLab with a specific service and not for any other purpose.

 

When GraphLab Discloses Information:

  • GraphLab may disclose automatically collected and other aggregate non-personally identifiable information to its affiliates or third parties in order to assist these parties in understanding the usage, viewing, and demographic patterns for certain programs, content, services, features, or functionality available on or through the Site.
  • In order to provide you with certain features of the Service, GraphLab may share aggregate non-personally identifiable information with third parties providers of services such as Google Analytics, Google Mail, Google Docs, Amazon Web Services, and Github.
  • GraphLab may, now or in the future, enable you to share your User Content with other Users or to post your comments on certain parts of the Site. If you share your User Content or comments with other Users in this manner, any personally identifiable information that you choose to include in, or that is associated with, those comments will be accessible by the other Users. Once you make your personally identifiable information available to others in any of these ways, it may be collected and used by the recipients without restriction. Therefore, GraphLab strongly recommends that you think carefully about what you post to or through the Site.
  • GraphLab may also disclose your personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright law) or respond to a court order, judicial or other government subpoena, or warrant. In some cases, GraphLab may make these disclosures without first providing notice to you.
  • GraphLab also reserves the right to disclose User information that it believes, in good faith, is appropriate or necessary to take precautions against liability; to protect GraphLab from fraudulent, abusive, or unlawful uses; to investigate and defend itself against any third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Site; or to protect the rights, property, or personal safety of GraphLab, its Users, or others.
  • In the event that GraphLab is acquired by or merged with a third-party entity, it reserves the right, in any of these circumstances, to transfer or assign the information that it has collected from its Users as part of that merger, acquisition, sale, or other change of control.

Your Choices:

You may, of course, decline to share your personally identifiable information with GraphLab, in which case GraphLab will not be able to provide to you some of the features and functionality found on or through the Site. GraphLab may retain all information you submit for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics. However, please note that GraphLab will not use or transfer your personally identifiable information in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.

Links to Other Sites:

The Site may be linked to internet websites or online services operated by GraphLab’s affiliates or other third parties. Any information that you provide to or is automatically collected by these third-party websites or services is subject to the respective privacy policies of these third parties. GraphLab’s Privacy Policy does not apply to, and GraphLab cannot control the activities of, these other third party websites or services. Please be aware that GraphLab does not warn you when you have chosen to link through to another website or service from the Site.

Children:

GraphLab does not knowingly collect or maintain personally identifiable information on the Site from persons under 13 years-of-age. If GraphLab learns that personally identifiable information of persons less than 13-years-of-age has been collected through the Site, then GraphLab will take the appropriate steps to delete this information.

Our Commitment to Data Security:

We use certain physical, managerial, and technical safeguards and systems to preserve the integrity and security of your personal information. We periodically audit these safeguards and systems to ensure that they work as intended and that we are able to respond quickly to a security breach. We cannot, however, ensure or warrant the security of any information you transmit to GraphLab, and you do so at your own risk. We cannot guarantee that your information may not be accessed, disclosed, altered, or destroyed by breach of any physical, technical, or managerial safeguards.

If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice on the Site if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

International Visitors:

The Site may be accessed and/or used by Users located outside the United. If you choose to use the Site from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personally identifiable information outside of those regions to the United States and by providing your personally identifiable information on or through the Site you consent to that transfer.
Changes and Updates to this Privacy Policy:
This Privacy Policy may be revised periodically without further notice to you and this will be reflected by a “last updated” date above. Please revisit this page to stay aware of any changes. Your continued use of the Site constitutes your agreement to this Privacy Policy and any future revisions.

Contact Information:

Please contact GraphLab with any questions or comments about this Privacy Policy, your personal information, our third-party disclosure practices, or your consent choices by email at privacy@graphlab.com or by mail at: Privacy Policy c/o GraphLab Inc., 4000 15th Ave NE, Suite 304A, Seattle WA, 98195-2141.